Contact Us
We're here to help with anything you need. Whether it's a question about your order, sizing, shipping, or our products, the CozyLoves support team is happy to assist.
Email Support
The fastest way to reach us is by email:
Our team typically responds between 24 and 72 hours. Every message is read and answered by a real member of our team, in the order it was received.
Contacting Us About an Order
If your message is about an existing order, including these details helps us resolve it much faster:
- Your full name
- Your order number
- The email address used at checkout
- Any relevant details or photos, if helpful
Returns & Exchanges
Thinking about a return or exchange? Start with our 30-Day Return & Refund Policy — it covers eligibility, how to start a return, and refund timelines. Then email us and we'll take care of the rest.
Send Us a Message
Prefer to write to us right here? Fill out the form below with your name, email, phone number, and message, and we'll get back to you between 24 and 72 hours.
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